Privacy Policy

Umeme Networks Engineering Solution is a limited company registered in Kenya, operating in the technology and engineering sector. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you engage with us through our website, services, or communication channels.

We may collect and process the following types of personal data:

• Contact information (such as name, email address, phone number)
• Company or business details (where applicable)
• Technical data (such as IP address, browser type, and usage data)
• Information you provide when contacting us or using our services

We do not collect sensitive personal data unless explicitly required and consented to.

Your personal data is used solely for the following purposes:

• To provide and improve our services
• To respond to inquiries or service requests
• To send updates, technical notices, or service-related information
• To maintain internal records and meet legal obligations

We process your data based on:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interest in improving our services

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Data is stored securely within our own systems and infrastructure. We do not share or sell your data to any third parties.

All services and data processing are handled in-house. We do not outsource to or share personal data with external third-party vendors, processors, or platforms.

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once no longer needed, data is securely deleted or anonymized.

Under the Kenya Data Protection Act, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Withdraw your consent at any time (where applicable)
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

Our website may does not use cookies or similar technologies.

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or via email where appropriate.

For any questions, concerns, or data-related requests, please contact:
Umeme Networks Engineering Solution
Kenya, Thika
P.O Box: 7903 - 01000
Email: info@umemenetworks.co.ke